There are a number of items that add up to equal the perfect dining experience. Food, ambiance and dining companions all play a part. But one of the most important factors often goes overlooked: the waitstaff. May 21 is National Waitstaff Day, so we asked 2,125 of our customers to weigh in on their servers.
We learned that service at a restaurant truly can make or break the experience – in fact 95% of diners we surveyed said an outstanding server can make their dining experience – but what happens when the service is subpar? Learn that and more in our infographic below!