Capture3Part of our mission here at The Dish is to help fans gain a deeper understanding of Restaurant.com and learn more about all its benefits.  One of our most commonly asked questions is the reasoning behind various terms and conditions on certificates, so, we thought it might be useful to share some insight into why we have all those “terms and conditions” in place.

Why Have Restrictions?

First off, it’s important to understand the mission of Restaurant.com.  Not only does Restaurant.com save diners money while dining, but we are also are a marketing tool for restaurants.  Our mission is to help restaurants by introducing new diners to their tables, while providing great deals to the diners that encourage them to visit somewhere new. The terms and conditions ensure you get a great deal and the restaurants can have continued success on our program.

Before you purchase a Restaurant.com certificate, it’s always a good idea to read the terms and conditions.  That way, you avoid any surprises when you arrive at the restaurant.  The graphic at right shows where you can find this information on the website.

Remember that our Restaurant.com Gift certificates never expire, and if change your mind or end up not using the certificate you purchased, you can exchange it for another restaurant any time.

What’s With The Minimum Purchase?Capture2

Terms and conditions are intended to benefit both the diners AND the restaurant.  Terms like minimum purchase requirement are put in place for each restaurant to ensure their success based on their specific needs.  Conditions like minimum purchase requirements or only offering the gift certificate on certain days of the week keep our restaurant operators from losing money (remember, they still have to buy the food they serve!) or having more customers than they can handle on busy nights or holidays, which will affect your experience at the restaurant, too.

We hope that helps give you a little more insight into the way Restaurant.com operates.  With thousands of gift certificate options, we’re sure you will find a certificate to suit your particular needs, but if you have any further questions, or would like to learn more, please contact Customer Service or visit http://restaurant-com.custhelp.com/.